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NASSCOM
(National Association of Software and Services Companies) |
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NASSCOM releases findings of "Super Nine" Indian ITES
Destinations
Highlights the need to address infrastructure and policy gaps to
make Indian cities competitive in the ITES sector
New Delhi, August 6, 2002:
NASSCOM,
the apex industry body of Software and Service Companies in
India, today, revealed the findings of an extensive study
conducted in association with Net scribes to assess the
competitiveness of nine Indian cities as destinations for IT
Enabled Service companies. The three-month long study evaluated
the top nine cities including Ahmedabad, Bangalore, Chennai,
Hyderabad, Kolkata, Kochi,Mumbai (including Navi Mumbai), Pune
and NCR (Delhi, Noida and Gurgaon).
The cities were assessed on factors such as manpower
availability, real estate, telecom infrastructure, policy
initiatives, power infrastructure, city perception and
entrepreneurial history.
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RANKING OF INDIAN ITES CITIES |
| CITY |
RANK |
| HYDERABAD |
1 |
| KOCHI |
2 |
| CHENNAI |
3 |
| KOLKATA |
4 |
| AHMEDABAD |
5 |
| BANGALORE |
6 |
| MUMBAI |
7 |
| NCR |
8 |
| PUNE |
9 |
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Telecom |
Power |
Real estate |
Man-power |
city
protec-tion |
Entrepr-eneurship History |
Policy
Initiati-ves |
| AHMEDABAD |
9 |
4 |
2 |
4 |
8 |
6 |
3 |
| BANGALORE |
8 |
7 |
6 |
6 |
1 |
1 |
6 |
| CHENNAI |
4 |
2 |
5 |
5 |
3 |
4 |
4 |
| HYDERABAD |
5 |
3 |
3 |
2 |
2 |
5 |
1 |
| KOLKATA |
6 |
1 |
4 |
3 |
7 |
7 |
5 |
| KOCHI |
2 |
6 |
1 |
1 |
9 |
9 |
2 |
| MUMBAI |
1 |
5 |
9 |
9 |
4 |
2 |
8 |
| NCR |
3 |
9 |
8 |
8 |
5 |
3 |
7 |
| PUNE |
7 |
8 |
7 |
7 |
6 |
8 |
9 |
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According to
NASSCOM, the ITES industry in India is experiencing the third wave
of growth; both in terms of geographical areas of operation and
services offered.
The growth has been driven by three factors:
•The
desire by state governments to attract entrepreneurship,
which resulted in the former offering attractive policy environments
and incentives.
•The
rapid improvement in key infrastructure such as power, telecom bandwidth, and real estate in newer locations.
•The
need for ITES companies to lower operating costs (especially
employee costs, and transportation).
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ANNEXURE: Findings of the NASSCOM ITES Super Nine Study:
Though the
'Super Nine' cities have already herded a number of ITES firms,
there are many areas that need to be addressed to make them globally
competitive. These requirements vary from city to city.
Kolkata
The profile of
the ITES companies in Kolkata suggests that it is relatively strong
in data processing / management / digitization and back-office
operations. However, in other areas, the city hasn't been able to
attract many companies. The government needs to address several
issues, especially on policy, to attract companies from other kinds
of services. Some of these are:
•
The main issue
that needs to be tackled to place Kolkata firmly on the ITES
map is perception.
•
Although the
state government is aggressively promoting Kolkata as a destination
for ITES firms, it needs to do more. Offering more incentives - possibly following the Andhra model - and showcasing the success
stories coming out of the city could be the first step toward achieving this.
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